Overview

At Brinda Revival, we want you to be satisfied with your purchase. Our refund and returns policy is valid for 30 days from the date of delivery. If 30 days have passed since your purchase, we unfortunately cannot offer a refund or exchange.

To be eligible for a return:

• The item must be unused, unworn, and in the same condition that you received it.
• The item must be returned in its original packaging with all tags attached.
• A valid receipt, order confirmation, or proof of purchase is required.

Refunds

Once we receive and inspect your returned item, we will notify you via email regarding the approval or rejection of your refund request.

If your refund is approved, the amount will be processed and credited to your original payment method within 5–7 business days. The time taken for the refund to reflect in your account may vary depending on your bank or payment provider.

Late or Missing Refunds

If you have not received your refund yet:

1. Check your bank account again.
2. Contact your credit card company, as it may take some time before your refund is officially posted.
3. Contact your bank, as processing times can vary.

If you have completed all of the above steps and still have not received your refund, please contact us at contact@brindarevival.com.

Exchanges & Replacements

We only replace items if they are defective, damaged, or if an incorrect product has been delivered.

Any exchange or replacement request must be raised within 3 days of delivery by emailing contact@brindarevival.com along with:

• Your order number
• Photos of the product showing the issue
• A brief description of the problem

Once approved, the item should be sent to the return address shared via email.

The exchanged or replacement product will be dispatched within 3–5 business days after approval and receipt of the returned item (if applicable).

Non-Returnable Items

The following items are not eligible for return or exchange:

• Products that have been used, washed, altered, or damaged after delivery.
• Products returned without original packaging or tags.
• Products returned after the specified return/exchange period.

Shipping Costs

Unless the product received is defective, damaged, or incorrect, return shipping costs are the responsibility of the customer.

Original shipping charges (if any) are non-refundable.

Need Help?

For any questions regarding refunds, returns, exchanges, or replacements, please contact us at:

Email: contact@brindarevival.com